tvq-st-103
Easy Fix
Netflix · Streaming
A stored data error on a streaming device indicating that Netflix's locally cached data is corrupted or outdated and needs to be refreshed.
Quick Answer
Error code TVQ-ST-103 on your Netflix Streaming means: A stored data error on a streaming device indicating that Netflix's locally cached data is corrupted or outdated and needs to be refreshed.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Netflix app data has become corrupted on the device
  2. Device storage is full, preventing Netflix from storing required data
  3. Recent app update left behind incompatible cached data
  4. Power interruption corrupted stored Netflix data
How to Fix It
1
Sign out of Netflix on the device, then sign back in.
2
Clear the Netflix app data/cache from your device's settings.
3
Restart your streaming device by unplugging it for 30 seconds.
4
Check that your device has sufficient free storage space.
5
Uninstall and reinstall the Netflix app if clearing data does not help.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →