tvq-st-120
Easy Fix
Netflix · Streaming
A stored data error similar to other TVQ-ST errors, indicating the Netflix app's local data needs refreshing to restore normal operation.
Quick Answer
Error code TVQ-ST-120 on your Netflix Streaming means: A stored data error similar to other TVQ-ST errors, indicating the Netflix app's local data needs refreshing to restore normal operation.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Netflix app local database is out of sync with servers
  2. Corrupted downloaded content metadata
  3. App configuration files are damaged
  4. Failed app update left partial data
How to Fix It
1
Sign out of Netflix, close the app, then reopen and sign back in.
2
Delete any downloaded content within the Netflix app to free up space and clear metadata.
3
Clear Netflix app data from device Settings > Apps > Netflix > Clear Data.
4
Restart your device.
5
Reinstall the Netflix app if other steps do not work.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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