tvq-st-131
Easy Fix
Netflix · Streaming
A stored data error on a streaming device indicating the device needs to refresh Netflix's stored information, often occurring after a long period without use.
Quick Answer
Error code TVQ-ST-131 on your Netflix Streaming means: A stored data error on a streaming device indicating the device needs to refresh Netflix's stored information, often occurring after a long period without use.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Verify your device's date and time are set correctly (use automatic date/time if available).
2
Sign out of Netflix and sign back in.
3
Clear the Netflix app cache and data.
4
Restart your streaming device.
5
Update the Netflix app to the latest version.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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