ui-113
Easy Fix
Netflix · Streaming
An authentication error indicating you need to sign in to your Netflix account again. The stored login session has expired or become invalid.
Quick Answer
Error code UI-113 on your Netflix Streaming means: An authentication error indicating you need to sign in to your Netflix account again. The stored login session has expired or become invalid.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Sign out of Netflix on the device and sign back in with your email and password.
2
If you cannot sign in, go to netflix.com on a browser and verify your login credentials work there.
3
Reset your Netflix password if you have forgotten it or suspect it was changed.
4
Check netflix.com/account > Manage Access and Devices to see all signed-in devices.
5
After signing in, restart the Netflix app if it does not automatically redirect to content.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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