ui-3010
Easy Fix
Netflix · Streaming
A sign-in error indicating Netflix cannot authenticate your account, often due to expired credentials or a session issue.
Quick Answer
Error code UI-3010 on your Netflix Streaming means: A sign-in error indicating Netflix cannot authenticate your account, often due to expired credentials or a session issue.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Sign out of Netflix and sign back in with your current email and password.
2
If you cannot remember your password, use the 'Forgot Password' link to reset it.
3
Clear your browser cookies and cache, then sign in again.
4
Try signing in from netflix.com in a browser to verify your credentials work.
5
Check your email for any Netflix account notifications about security changes.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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