003
Easy Fix
Roku · Streaming
A software update failure indicating the Roku device could not download or install the latest software update.
Quick Answer
Error code 003 on your Roku Streaming means: A software update failure indicating the Roku device could not download or install the latest software update.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Go to Settings > System > System update > Check now to try the update again.
2
Ensure your internet connection is stable and at least 1.5 Mbps for updates.
3
Restart your Roku device and router, then try the update again.
4
If using WiFi, try positioning the Roku closer to the router for a stronger signal during the update.
5
Wait a few hours and try again if Roku's update servers may be experiencing high demand.
6
If repeated attempts fail, perform a factory reset (Settings > System > Advanced system settings > Factory reset) and the device will update during initial setup.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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