014.30
Moderate
Roku · Streaming
A WiFi connectivity problem indicating the Roku device is having difficulty maintaining a stable connection to the wireless network.
Quick Answer
Error code 014.30 on your Roku Streaming means: A WiFi connectivity problem indicating the Roku device is having difficulty maintaining a stable connection to the wireless network.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
3960394191023820ROKUTV4802
Likely Causes
  1. WiFi signal is too weak or intermittent
  2. Channel congestion from neighboring WiFi networks
  3. Router firmware issue causing intermittent connections
  4. Physical obstructions between the Roku and router
How to Fix It
1
Move the Roku device closer to your WiFi router to improve signal strength.
2
Check the WiFi signal strength on the Roku: Settings > Network > About — look for Good or Excellent signal.
3
Change your router's WiFi channel to a less congested one (use a WiFi analyzer app to find the best channel).
4
Switch between the 2.4 GHz band (better range) and 5 GHz band (faster speeds, shorter range) in your router settings.
5
Remove physical obstructions between the Roku and router (walls, metal objects, large appliances).
6
Update your router's firmware to the latest version.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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