004
Moderate
Roku · Streaming
A network connectivity hardware error indicating the Roku device's network hardware cannot detect or connect to any network.
Quick Answer
Error code 004 on your Roku Streaming means: A network connectivity hardware error indicating the Roku device's network hardware cannot detect or connect to any network.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Restart your Roku device by going to Settings > System > System restart.
2
If the soft restart does not work, unplug the Roku from power for 30 seconds and plug it back in.
3
Ensure there are no electronic devices causing interference near the Roku (microwaves, baby monitors, cordless phones).
4
Try setting up the network connection again: Settings > Network > Set up connection.
5
Perform a factory reset as a last resort: Settings > System > Advanced system settings > Factory reset.
6
If the error persists after a factory reset, the device's WiFi hardware may be faulty — contact Roku Support.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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