Roku Roku TV
ROKUTV · Streaming
9 known error codes for this model
003
Easy Fix
A software update failure indicating the Roku device could not download or install the latest software update.
004
Moderate
A network connectivity hardware error indicating the Roku device's network hardware cannot detect or connect to any network.
009
Moderate
The Roku device is connected to the WiFi network but cannot access the internet. The device can communicate with the router, but the router has no active internet connection.
014
Moderate
The Roku device is unable to connect to the wireless network at all. The device cannot establish a WiFi connection with the router.
014.30
Moderate
A WiFi connectivity problem indicating the Roku device is having difficulty maintaining a stable connection to the wireless network.
014.40
Moderate
A WiFi connection timeout error indicating the Roku device started connecting to the wireless network but the connection timed out before completing.
014.50
Moderate
A WiFi connection error indicating the Roku device can see the wireless network but cannot obtain an IP address from the router's DHCP server.
016
Easy Fix
An error indicating the Roku device needs a software update to continue functioning properly, but the update has not been applied.
020
Easy Fix
An HDMI connectivity error indicating the Roku device cannot establish a proper HDMI connection with the TV or display.