014.40
Moderate
Roku · Streaming
A WiFi connection timeout error indicating the Roku device started connecting to the wireless network but the connection timed out before completing.
Quick Answer
Error code 014.40 on your Roku Streaming means: A WiFi connection timeout error indicating the Roku device started connecting to the wireless network but the connection timed out before completing.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Restart your router to clear its connection queue.
2
Try connecting the Roku to the WiFi network again: Settings > Network > Set up connection > Wireless.
3
Make sure you are entering the correct WiFi password.
4
Reduce the number of devices actively connected to your WiFi network.
5
Move the Roku closer to the router to reduce signal latency.
6
If your router has both 2.4 GHz and 5 GHz bands, try connecting to each one separately.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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