016
Easy Fix
Roku · Streaming
An error indicating the Roku device needs a software update to continue functioning properly, but the update has not been applied.
Quick Answer
Error code 016 on your Roku Streaming means: An error indicating the Roku device needs a software update to continue functioning properly, but the update has not been applied.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
3960394191023820ROKUTV4802
Likely Causes
  1. Device software is critically outdated
  2. A mandatory update is required for security or compatibility
  3. Previous update attempt was interrupted or failed
  4. Device has been offline for an extended period and missed updates
How to Fix It
1
Connect the Roku to your WiFi network if it is not already connected.
2
Go to Settings > System > System update > Check now to download and install the update.
3
Ensure your internet connection is stable during the update process — do not unplug the device.
4
Restart the Roku after the update completes.
5
If the update fails, try connecting the Roku via a wired Ethernet connection (if supported) for a more stable download.
6
As a last resort, perform a factory reset and the device will update during the initial setup process.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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