020
Easy Fix
Roku · Streaming
An HDMI connectivity error indicating the Roku device cannot establish a proper HDMI connection with the TV or display.
Quick Answer
Error code 020 on your Roku Streaming means: An HDMI connectivity error indicating the Roku device cannot establish a proper HDMI connection with the TV or display.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Unplug the HDMI cable from both the Roku and the TV, then firmly reconnect it.
2
Try a different HDMI port on your TV.
3
Try a different HDMI cable, preferably a high-speed HDMI cable that supports HDCP 2.2.
4
Restart both the Roku device and your TV by unplugging them for 30 seconds.
5
If using an HDMI splitter, AV receiver, or soundbar between the Roku and TV, try connecting the Roku directly to the TV.
6
On the TV, check if the HDMI port's input settings need to be set to enhanced/HDMI 2.0 mode for 4K content.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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